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Managing the Relationships with Customers and Prospects
Customer Information Analysis
Digital World
Brand Management in Social Networks
Contact Center Consulting and Operations
Solutions

Managing the Relationships with Customers and Prospects

• Branding and brand strategy focused on results.
• Demand generation and lead generation process management.
• Customer relationship management. Management of relationships with customers and channels.
• Smart sampling. Smart tasting and testing of product.
• Upselling and cross selling campaigns.
• Loyalty and awareness generation among the most valuable customers.
• Recovery of valuable customers.
• Fundraising.
• Management of relationships with distributor or retailer channel.
• Strategy for communication and integrated creative developments adapted to the business goals.
• Online and offline media strategy.
• Design of the media and communication support mix most conducive to the desired response.
• Testing of communication channels to select the best combination of creativity, target, timing, offering, medium and incentive.

Clienting Group has extensive experience in the use of tools in different departments within the company, including: Consulting and Training, Marketing and Advertising, Customer Interactive Center and Home Shopping, making quality excellence and continuous improvement process. It therefore seeks long-term relationships with customers, pushing to excel and better serve every day. In this way helps businesses with the utmost dedication, responsibility and commitment to your business.